Fixova – Privacy Policy

This Privacy Policy is brought to you by Fixova. Fixova is the sole owner of the information collected through our mobile application and related platforms. This Privacy Policy applies to all Fixova services where it is displayed and explains how we collect, use, share, and protect the personal information you provide.

Information We Collect

Fixova collects only the personal information necessary to provide our services effectively. This may include, but is not limited to:

• First and last name

• Email address

• Phone number

• Residential or service address

• Location data (to assign service providers and enable accurate service delivery)

All information you provide is used solely for operating and improving the Fixova platform.

Sharing of Information

Fixova does not sell, rent, or share your personal information with third parties. We do not provide external access to our mailing lists or your stored data.
Any data stored through our platform remains fully owned by you. You may request deletion or transfer of your data at any time.

Fixova may disclose personal information only if required by law, such as through a court order, subpoena, legal process, or fraud investigation.

We may also use non-personally identifiable information (such as user counts or general usage statistics) to analyze trends or improve services, without identifying individual users.

Use of Information

We use the information we collect to operate, maintain, and improve the Fixova application and services. This includes:

Service Delivery

• Processing bookings and enabling you to access and use Fixova’s features

• Assigning service providers to your location

• Ensuring secure and reliable platform functionality

Promotion

With your consent, we may send you promotional content such as:

• Product updates

• Service announcements

• Offers, promotions, and events

• Surveys and newsletters

Safety and Security

We use your information to:

• Verify user accounts

• Prevent fraud, spam, or abusive activities

• Maintain platform integrity and provide a secure experience

Product Research and Development

We may use the information to:

• Improve existing features

• Test new features

• Conduct research and platform analysis

Communication

We may contact you to:

• Provide customer support

• Notify you about policy updates or system changes

• Respond to inquiries sent by you

Amendments

Fixova may update this Privacy Policy from time to time. When changes are made, this page will be updated and you may be required to accept the revised policy before continuing to use our services.

Contact Us

If you have questions about this Privacy Policy or wish to understand how your data is handled, please contact us at:

Email: info@fixova.net

We will be happy to assist you and address any concerns regarding your privacy.